Hoosier Energy, a generation and transmission cooperative serving 18-member electric cooperatives in Indiana and Illinois, provides power for 686,000 people. They also provide an online marketplace through AM Conservation Group (AMCG), which offers utility customers discounted energy efficiency, water conservation, and weatherization products. Think lightbulbs, smart thermostats, weatherstripping, efficient showerheads, etc.
As a coop that serves various communities in two states, Hoosier Energy needed a way to verify that customers purchasing energy efficiency products from AMCG were valid customers—that is, people who live within one of their cooperatives. Without ensuring that customers fall under their jurisdiction, Hoosier Energy wouldn’t be able to properly claim savings or be eligible for allocated incentives. They needed a tool.