Government Customer Service & Digital Equity: Bratton Riley

Being the son of a mayor, Bratton Riley grew up around the government scene. Watching his father help build up his community in Charleston, NC, Bratton saw the importance of equity and technology in order to strengthen the connection between local government and its citizens. Fast forward to the present, he is now the CEO of Citibot, a customer service and data management software company providing solutions for cities, governments, and corporate clients. Tune in as Bratton shares stories of digital resilience in the face of natural disasters and the pandemic. He also shares about his support for his community and how that fuels his day to day WHY.

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