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Good product design isn’t just about task completion. It’s about how people feel while using your product. In this video, we explore why small frustrations—like a cluttered inbox or a broken spam filter—can shape the entire customer experience.
Designers aren’t just solving functional problems. They're improving emotional outcomes. By identifying everyday pain points, we can make experiences smoother, more manageable, and a little less frustrating.
If you’re building digital tools, ask yourself: Are you just helping users finish tasks—or making their day a little easier?
Watch now to learn how product design and customer sentiment go hand in hand.
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Good product design isn’t just about task completion. It’s about how people feel while using your product. In this video, we explore why small frustrations—like a cluttered inbox or a broken spam filter—can shape the entire customer experience.
Designers aren’t just solving functional problems. They're improving emotional outcomes. By identifying everyday pain points, we can make experiences smoother, more manageable, and a little less frustrating.
If you’re building digital tools, ask yourself: Are you just helping users finish tasks—or making their day a little easier?
Watch now to learn how product design and customer sentiment go hand in hand.
