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What is Customer Experience? It’s not just a product, a UI, or a login screen. It’s everything—from the moment someone searches for your site to how they’re supported after purchase.
In this video, we break down what customer experience (CX) really means, and why it’s a lot more than just good design. You’ll hear why getting CX right means thinking about the full journey—and how aligning product, support, and research is key to building something people actually want to come back to.
Whether you're in product, design, or marketing, understanding CX is critical to building lasting customer relationships.
Watch now and ask yourself: Are you designing just a product—or a full experience?
Connect with one our Navigators to begin building an apex customer experience!
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What is Customer Experience? It’s not just a product, a UI, or a login screen. It’s everything—from the moment someone searches for your site to how they’re supported after purchase.
In this video, we break down what customer experience (CX) really means, and why it’s a lot more than just good design. You’ll hear why getting CX right means thinking about the full journey—and how aligning product, support, and research is key to building something people actually want to come back to.
Whether you're in product, design, or marketing, understanding CX is critical to building lasting customer relationships.
Watch now and ask yourself: Are you designing just a product—or a full experience?
Connect with one our Navigators to begin building an apex customer experience!
