Sectors

Consumer

The Pinnacle of Customer Engagement

Consumers are constantly bombarded with new options, and great products alone aren't enough to attract and keep them. Personalized, fast, and engaging experiences, enhanced by AI, along with quality products and services, will keep your business top of mind for both new and existing customers.

We've helped companies like Starbucks, Disney, and Carnival achieve enormous long-term value (so you know you’ll be in good company). Our team of technologists, engineers, and visionaries will leverage cutting-edge AI solutions to embolden your brand to meet the needs of conscious consumers and upgrade your digital processes along the way.

80%

80% of all shopper interaction will be guided by AI and advanced analytics in the near future.

1 in 3

1 in 3 customers will leave a brand they love after just one bad experience.

20%

Personalization programs yield up to 15% higher conversion rates and 20% higher customer satisfaction rates

Consumer Approach

You don't have to be a hospitality giant to create delightful customer interactions; emerging tech enables everyone. By combining technology, people, and know-how, we help you create frictionless touchpoints for consumers and transform your organization into an industry leader. Our core consumer capabilities ensure your high-level vision is realized, from building digital platforms to incorporating automated tasks for end-to-end business development.

Our Consumer Services

Data & AI Transformation

Helping our clients establish their data platform, apply AI, leverage business intelligence, and build data-powered apps to maximize efficiencies and enrich the customer experience through Customer 360.

Enterprise Transformation

Streamlining operations and enhancing business agility through organizational design and change management.

Customer Experience Transformation

Helping our clients create frictionless, personalized experiences that can span both the physical and digital to drive growth and loyalty.

Infrastructure and Operational Transformation

Re-platforming our clients’ business through strategy, data science, cloud enablement, and process and organizational design.

AI Bootcamps

Experience Generative AI in the context of your business. Build live alongside Palantir and Launch SMEs, and deploy operational AI to solve your hardest problems.

In this 5-day bootcamp, you’ll get hands-on with LLMs and Generative AI, building a foundation to deploy a minimum viable product into production while tackling the time-critical missions most important to you.