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Consumer

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Creating Customer-Centric Experiences that Delight

Modern consumers expect fast, straightforward, and personalized experiences from start to finish. Whether your business is a big-box grocer or an up-and-coming sneaker chain, brands looking to bridge the gap between traditional retail experiences and true innovation must integrate AI-driven digital transformation into their market strategy.
80%
80% of all shopper interaction will be guided by AI and advanced analytics in the near future.
1 in 3
1 in 3 customers will leave a brand they love after just one bad experience.
20%
Personalization programs yield up to 15% higher conversion rates and 20% higher customer satisfaction rates
Intelligent Forecasting

Navigate the Future.
Link Decisions to Profitability.

Navigating to a profitable tomorrow requires continuous and intelligent forecasting. New external factors like persistent inflation and global supply-chain constraints will overwhelm forecast teams that don't leverage automation, AI, and machine learning. So today's Chief Future Officer must boldly lead digital transformation throughout the company.
Our Digital Finance Planning & Analytics Assessment determines the baseline of your current state and ignites your company's journey to intelligent forecasting with a clear ROI. We’ll model scenarios that map the future impact of what matters most, enabling you to make decisions that will improve your business outcomes.
Learn More About the FP&A Assessment

Consumer Approach

You don't have to be a hospitality giant to create delightful customer interactions; emerging tech enables everyone. By combining technology, people, and know-how, we help you create frictionless touchpoints for consumers and transform your organization into an industry leader. Our core consumer capabilities ensure your high-level vision is realized, from building digital platforms to incorporating automated tasks for end-to-end business development.

Our Consumer Services

Data & AI Transformation

Helping our clients establish their data platform, apply AI, leverage business intelligence, and build data-powered apps to maximize efficiencies and enrich the customer experience through Customer 360.

Enterprise Transformation

Streamlining operations and enhancing business agility through organizational design and change management.

Customer Experience Transformation

Helping our clients create frictionless, personalized experiences that can span both the physical and digital to drive growth and loyalty.

Infrastructure and Operational Transformation

Re-platforming our clients’ business through strategy, data science, cloud enablement, and process and organizational design.

AI Bootcamps

Experience Generative AI in the context of your business. Build live alongside Palantir and Launch SMEs, and deploy operational AI to solve your hardest problems.

In this 5-day bootcamp, you’ll get hands-on with LLMs and Generative AI, building a foundation to deploy a minimum viable product into production while tackling the time-critical missions most important to you.

What You Bring

  • Leaders, sponsors, and team members ready to embrace AI.
  • Commitment to learning and applying new AI techniques.
  • Openness to collaboration and innovation.

What We Do Together

  • Provide hands-on experience with LLMs and Generative AI.
  • Work alongside Palantir and Launch SMEs to build live solutions.
  • Guide you through deploying a minimum viable product into production.

What You Get

  • Practical experience with cutting-edge AI technologies.
  • A deployable minimum viable product tailored to your needs.
  • Enhanced capability to solve your hardest problems using AI.
Book Your AI Bootcamp with Launch and Palantir Today!

Pick your Vision Mapping plan...

We offer three packaged engagement models to help you turn your vision into the next amazing experience.

Lean

4-6 weeks

Assessment for companies that already have an understanding of their market and opportunity

Standard

6-8 weeks

Engagement with our cross-functional team, for companies that need to evolve their business or solution

Expanded

8-12 weeks

Technology and solution-agnostic engagement, to tackle complicated strategic business problems

Let's Work Together

Send us a message and we'll get back to you as soon as possible.
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