Sectors

Retail

trusted by industry giants

Creating Customer-Centric Experiences with AI in Retail

Modern consumers expect fast, personalized, and seamless experiences from start to finish. AI in retail is redefining how brands meet those expectations—empowering businesses to anticipate demand, personalize engagement, and optimize every part of the customer journey.

Whether you're a big-box grocer or a rising DTC brand, success today means bridging the gap between traditional retail and digital-first innovation. Launch helps retailers integrate AI-driven transformation into their strategies—turning data into action and experiences into loyalty.

52%

More than half of US consumers are predicted to use generative AI for online shopping this year, up 14% year over year.

5 of 10

Launch currently does business with 5 of the top 10 and 30 of the top 100 retailers in the United States.

$5.42T

NRF forecasts that retail sales will grow between 2.7% and 3.7% to between $5.42 trillion and $5.48 trillion in 2025.

Retail Consulting Services

Our modern approach to retail focuses on forging lasting relationships through unforgettable experiences by taking a holistic approach to data and digital transformation. We seamlessly integrate customers, processes, and technology, providing fast, personalized, and unique experiences for consumers while equipping employees with the tools and knowledge to succeed. Our expertise includes robust shrink management, advanced RFID inventory tracking, and comprehensive learning and development programs guiding you through best practices to ensure lasting success in a digital-first environment.

Our Retail Services

Data & AI Transformation

Helping our clients empower their business and understand their customers through data visualization, advanced analytics, and leveraging AI techniques.

Enterprise Transformation

Leveraging future state organizational design and change management techniques to streamline our client’s operational execution while empowering the business agility needed to take advantage of market opportunities.

Customer Experience Transformation

Working with our clients to build world-class differentiating experiences for their customers and leaving them with best practices to continue evolving their brand experiences

Infrastructure and Operational Transformation

Helping our clients operate more efficiently through technology enablement, process automation, data strategy, and organizational change adoption.

Try the Retail AI Transformation Workshop!

Jumpstart your AI journey with our Retail AI Transformation Workshop. This offering is designed to help your team quickly leverage AI for better insights, efficiency, and strategic growth.

What You Bring

Leaders, sponsors, and change champions ready to unlock opportunity and prioritize investments.
Inspiration, openness, and time commitment.
IT admin dedication to deploy and configure the AI platform in a way that works best for you.