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Salesforce

Driving powerful and effective client experiences.

In today’s digital landscape, harnessing data and AI is essential for staying ahead. Partnering with Salesforce, we apply AI-driven analysis to your data, enabling smarter decisions and delivering enhanced value and outcomes for our customers.

Unify your data and amplify your impact.

As Salesforce users ourselves, we understand firsthand how Salesforce Data, Customer 360, and AI unify our data and processes into a single model, offering a common and consistent 360-view of customers across all business functions and channels. With Salesforce Data Cloud, we can also integrate external data to enhance our Customer 360 decision making.

Additionally, AI and low-code tools from Salesforce’s Einstein enable you to analyze data, predict customer behavior, and activate personalized experiences—without complex pipelines.

Launch + Salesforce elevate CX through AI-driven insights.

  • Salesforce brings together all your data and unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer intelligence.

  • Launch utilizes our certified Salesforce consultants and extensive data, ML, and AI experience to help navigate complex data pools and build the right foundational models.

  • Together, we drive insightful, effective, and powerful customer experiences applying next-gen AI and data transformation.

Our Salesforce Services

Bringing together Launch's consulting, sector, data, and AI capabilities with our Salesforce expertise allow us to design and build end-to-end capabilities for our customers with a clear and intent focus on value and outcomes.

Salesforce Sales + Service + Marketing + Commerce + Data + AI + Mulesoft Capabilities

Consumer

Deliver unified customer insights to empower sales and service teams with data-driven decisions

Healthcare

Easily reach patients and providers while ensuring compliance through a centralized system and data reporting structure

Government

Use the power of innovative technology and streamlined processes in solving complex program challenges

Retail

Accelerate campaigns and production with agile, data-rich insights for faster, informed decisions

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offerings

AI Bootcamp

Your opportunity to experience Generative AI in the context of your own data, build live alongside Salesforce and Launch SMEs, and deploy operational AI to gain insight into your customer engagement.

In this multi-day bootcamp, you’ll get hands-on with LLMs and Generative AI and build a foundation to deploy a minimum viable data solution – while tackling the time-critical missions most important to you.

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Offerings

Future State of Data Workshop

3 in 5 organizations use data analytics to drive business innovation. 92% of organizations have achieved measurable value from their data and analytics investments.

In this 2-3 hour workshop, our experts will help you envision your organization’s next 2-3 years of data transformation and set up a vision plan so you can make the investments that get you there.

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Real Stories from Launch + Salesforce

From cutting-edge cellular therapy manufacturers to state governments and global mega-brands, when Launch and Salesforce collaborate on AI-powered data and platform integrations, insights become clear and actionable.

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Let's Work Together

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