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Salesforce

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Driving powerful and effective client experiences.

In today’s digital landscape, harnessing data and AI is essential for staying ahead. Partnering with Salesforce, we apply AI-driven analysis to your data, enabling smarter decisions and delivering enhanced value and outcomes for our customers.

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Unify your data and amplify your impact.

As long-standing Salesforce users, we understand firsthand how Salesforce Data, Customer 360, and AI unify data and processes into a single model, offering a common and consistent 360-view of customers across all business functions and channels. With Salesforce Data Cloud, users can also integrate external data to enhance Customer 360 decision making.

Additionally, AI and low-code tools from Salesforce's Einstein enable you to move beyond pilots to quickly analyze data, predict customer behavior, and activate personalized experiences in production, without complex pipelines.

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Launch + Salesforce elevate CX through AI-driven insights.

  • Salesforce brings together all your data and unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer intelligence.

  • Launch pairs certified Salesforce consultants with deep data, ML, and AI experience to deliver foundational models and production-ready solutions in iterative, value-driven cycles.

  • Together, we drive powerful customer experiences by turning next-gen AI and data transformation into measurable, production-ready outcomes.

Our Salesforce Services

Bringing together Launch's consulting, sector, data, and AI capabilities with our Salesforce expertise allow us to design and build end-to-end capabilities for our customers with a clear and intent focus on value and outcomes.

Service Cloud, Sales Cloud, Data Cloud, Commerce Cloud

Consumer

Deliver unified customer insights to empower sales and service teams with data-driven decisions

Healthcare

Easily reach patients and providers while ensuring compliance through a centralized system and data reporting structure

Manufacturing

Use advanced analytics to drive customer engagement, streamline processes, and improve spend, operations, and supply chains

Retail

Accelerate campaigns and production with agile, data-rich insights for faster, informed decisions

Real Stories from Launch + Salesforce

From cutting-edge cellular therapy manufacturers to state governments and global mega-brands, when Launch and Salesforce collaborate on AI-powered data and platform integrations, insights become clear and actionable.
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