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A U.S. state government partnered with Launch to modernize its legacy child welfare system—introducing a responsive web and mobile platform that streamlines intake, improves reporting, and ultimately empowers caseworkers to focus on child safety.
Duplicate entries, outdated interfaces, and rigid workflows burdened the state’s child welfare workers—causing delays, inefficiencies, and detracting from critical services. Our client, a State Government, needed a streamlined, user-friendly system that could be deployed quickly and integrated seamlessly with legacy tools.
Launch helped a state government deliver a modern, mobile-first child welfare system that accelerates response times and reduces caseworker burden.
Over a 3-year partnership, Launch collaborated with the state’s internal teams to modernize the full child welfare process:
The modernized system transformed how the agency serves children and families:
With the new platform in place, the state is better equipped to provide safe, timely, and responsive services to children and families. Modernization efforts not only increased efficiency and usability, but also reinforced the agency’s mission to protect and support the most vulnerable.
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