Modernizing and Automating Statewide Child Welfare Systems

A State Government

Inefficient technology in child welfare isn’t just a hassle; it's a risk.

Duplicate data entries, cumbersome intake systems, and limited reporting capabilities divert critical time away from ensuring child safety. Our client, a State Government, needed a solution to streamline their processes and improve efficiency.

Transforming systems to better serve children

Over a span of three years, our team of project managers, business analysts, UI/UX designers, and developers, partnered with the client to create and implement a comprehensive modernization roadmap. This initiative revamped every aspect of the State Government’s child welfare system, from intake and referrals to resource and provider management.

kid jumping in water puddle
Photo by Nathan Dumlao on Unsplash

Delivering solutions with minimal disruption

In child welfare, a lengthy development process isn't an option. To prevent service disruption, we utilized Agile sprints to rapidly deliver a responsive, web-based .NET application and a flexible mobile application. Key features included a streamlined intake process with smart navigation and an organized, responsive database—all wrapped in a clean, modern interface.

Strategic planning for efficiency

To minimize development and training times while adhering to budget constraints, we integrated new developments with existing legacy functionalities. This strategic approach ensured a faster rollout and easier adoption by caseworkers.

girl in black long sleeve shirt holding white bear plush toy
Photo by Nathan Dumlao on Unsplash

From functionality to impact

Today, the client is equipped to ensure the safety of children and the health of families. The enhanced system allows for rapid and appropriate responses to children's needs in any emergency, providing peace of mind that support is available whenever and wherever it’s needed.

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