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Liz Thomas, VP of Enterprise Technology at Launch, breaks down how we help clients pinpoint where AI can make the biggest impact. It starts with asking the right questions: Where are the manual bottlenecks? What’s eating up the most time and budget?
From there, we prioritize, build blueprints, and deploy AI where it matters most—like we did with a core business group at Microsoft. The result? Faster service, time saved for sellers, and real, measurable outcomes.
Ready to unlock your own AI transformation? Connect with a Navigator to get started!
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Transcript:
Leverage data for your AI business case
So we partner with our clients to understand how we can deploy AI. And a lot of times it starts with what are they spending the most money on? What's the most manual process? What's taking the longest?
So we'll look at that and evaluate where the choke points are, what's taking a really long time to turn around, and do some analysis on that and prioritize with them what, where we could deploy AI to gain more efficiency.
Measurable results in weeks
We've had a project for years with a main business group at Microsoft, and the minute they announced AI and Copilot, we were right there, right beside them.
And so we took a look at all of our programs, but for this one, we did a customer blueprint. We did a service blueprint on each step of the process and where we could deploy AI.
And so we identified the top five things and immediately we started to see savings and time back to their sellers so they could be more effective out in the field and get their products and their customer service faster.
Liz Thomas, VP of Enterprise Technology at Launch, breaks down how we help clients pinpoint where AI can make the biggest impact. It starts with asking the right questions: Where are the manual bottlenecks? What’s eating up the most time and budget?
From there, we prioritize, build blueprints, and deploy AI where it matters most—like we did with a core business group at Microsoft. The result? Faster service, time saved for sellers, and real, measurable outcomes.
Ready to unlock your own AI transformation? Connect with a Navigator to get started!
--------------------
Transcript:
Leverage data for your AI business case
So we partner with our clients to understand how we can deploy AI. And a lot of times it starts with what are they spending the most money on? What's the most manual process? What's taking the longest?
So we'll look at that and evaluate where the choke points are, what's taking a really long time to turn around, and do some analysis on that and prioritize with them what, where we could deploy AI to gain more efficiency.
Measurable results in weeks
We've had a project for years with a main business group at Microsoft, and the minute they announced AI and Copilot, we were right there, right beside them.
And so we took a look at all of our programs, but for this one, we did a customer blueprint. We did a service blueprint on each step of the process and where we could deploy AI.
And so we identified the top five things and immediately we started to see savings and time back to their sellers so they could be more effective out in the field and get their products and their customer service faster.
