The Commonwealth of Pennsylvania, under the leadership of Governor Josh Shapiro, has embarked on a pioneering initiative to integrate generative AI into its state government operations. In partnership with OpenAI, a prominent AI research and deployment company, Pennsylvania's Office of Administration (OA) is launching a groundbreaking pilot program that aims to demonstrate how generative AI tools can be safely and securely used by Commonwealth employees.
The announcement indicates that the state of Pennsylvania, under Governor Josh Shapiro's leadership, is taking a pioneering step in incorporating generative AI into its government operations.
The pilot program, known as ChatGPT Enterprise, will offer enhanced cybersecurity measures and support to OA employees. These AI tools will be employed in various tasks, including content creation, policy language refinement, job description drafting, eliminating duplication, code generation, and more. The goal? To enhance productivity and streamline operations within state government.
Governor Shapiro emphasized the importance of responsible generative AI use, acknowledging both its potential benefits and risks. By establishing a Generative AI Governing Board and collaborating with leading universities, such as Carnegie Mellon University, Pennsylvania is committed to ensuring ethical and responsible AI deployment.
“Governor Shapiro’s Administration in Pennsylvania, in collaboration with OpenAI, is launching the first-in-the-nation pilot program for generative AI use in state government employee operations. The pilot aims to enhance productivity and empower the Commonwealth’s workforce by understanding and incorporating generative AI tools. Launch Consulting applauds Pennsylvania for setting the foundation for responsible generative AI usage, emphasizing an employee-centered approach that prioritizes safety, security, and privacy.” – Davood Ghods, MD, Government – Strategy and Solutions
The pilot program, set to commence in January 2024, will initially involve OA employees, with the potential for expansion to other state agencies in the future. The program's enhanced security features ensure that no data input by the Commonwealth will be used to train ChatGPT or other OpenAI products. Additionally, sensitive information, including personally identifiable information, will not be used in day-to-day operations.
Here are a few ways we envision Governor Shapiro’s announcement leading the way for future government work with AI:
Governor Shapiro's vision for Pennsylvania is to become a national leader in the responsible use of generative AI within government operations. This initiative reflects Pennsylvania's commitment to innovation and its determination to harness AI's potential while safeguarding privacy and security.
The pilot program aims to provide valuable insights into how AI tools can enhance state services and improve the daily work of employees. Lessons learned will guide the identification of additional state government jobs that could benefit from generative AI. Furthermore, this initiative will help shape employee training and resource needs in the context of AI adoption.
The pilot program's success is expected to guide the wider government modernization by integration of generative AI technology into state government operations to enhance productivity and empower the Commonwealth’s workforce. The ultimate goal is to be a proactive leader in the adoption of generative AI to improve government operations and services to Pennsylvanians.
As the integration of AI programs in the public sector expands, Launch Consulting looks forward to contributing its expertise in AI to assist governments in navigating these new technological advancements while upholding ethical standards and ensuring the responsible use of AI.
For more details on this initiative, you can read the full article here.